At jl3shop, your personal data is handled with care, transparency, and full respect for your rights under Philippine law. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
The key principles behind how jl3shop handles your personal information.
jl3shop encrypts your personal data in transit and at rest. We apply industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your information.
We process your data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations as enforced by the National Privacy Commission.
jl3shop does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate and improve the jl3shop platform.
You have the right to access, correct, delete, and port your personal data. jl3shop provides clear channels for exercising all rights granted to you under Philippine data privacy law.
jl3shop uses cookies and similar technologies to improve your experience. We explain exactly which cookies we use, what they do, and how you can manage your preferences.
Have a privacy concern? Our dedicated support team is available 24/7. You can also reach our Data Protection Officer directly for any data-related requests or complaints.
Important Notice: This Privacy Policy ("Policy") describes how jl3shop ("we," "us," or "our") collects, uses, stores, and discloses personal information about you ("User," "Player," or "you") when you access or use the jl3shop website at jl3shop.com, the jl3shop mobile application, and all related services (collectively, the "Platform"). By using the jl3shop Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
jl3shop is committed to protecting the privacy and security of your personal information. We understand that when you share your data with us, you are placing your trust in jl3shop, and we take that responsibility seriously. This Policy has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).
This Policy applies to all personal data collected by jl3shop through the Platform, whether you are a registered player, a visitor browsing the jl3shop website, or a person who contacts our customer support team. It covers data collected online, through our mobile application, and through any other means by which you interact with jl3shop.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with jl3shop.
For the purposes of the Data Privacy Act of 2012 and this Policy, jl3shop acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us or that we collect about you through your use of the Platform.
As Personal Information Controller, jl3shop determines the purposes for which and the means by which your personal data is processed. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and ensuring compliance with applicable privacy laws. Contact details for our DPO are provided in Section 15 of this Policy.
NPC Registration: jl3shop has registered its data processing systems with the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
jl3shop collects the following categories of personal data about you, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, home address | Registration & account updates |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), PayMaya account, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Automatically on Platform access |
| Usage Data | Games played, bet amounts, win/loss history, session duration, pages visited | During Platform use |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When you contact jl3shop |
| KYC Documents | Copies of government-issued IDs (passport, PhilSys ID, UMID, driver's license), proof of address | Identity verification process |
jl3shop does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless it is strictly necessary for compliance with legal obligations, such as anti-money laundering requirements or responsible gaming obligations. Where sensitive personal information is collected, we will obtain your explicit consent and apply heightened security measures.
jl3shop collects personal data through the following means:
jl3shop processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) | Legal obligation / Performance of contract |
| Anti-money laundering compliance | Legal obligation |
| Responsible gaming monitoring | Legal obligation / Legitimate interest |
| Customer support and communications | Performance of contract / Legitimate interest |
| Fraud detection and prevention | Legitimate interest / Legal obligation |
| Platform improvement and analytics | Legitimate interest |
| Marketing and promotional communications | Consent (you may opt out at any time) |
| Compliance with court orders or regulatory requests | Legal obligation |
Where jl3shop relies on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact our support team or update your communication preferences within your jl3shop account settings.
jl3shop does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:
All third parties with whom jl3shop shares personal data are required to process that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
No Unauthorized Disclosure: jl3shop will never disclose your personal data to unauthorized third parties or use it for purposes incompatible with those described in this Policy without first obtaining your explicit consent, except where required by law.
jl3shop retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, jl3shop will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jl3shop implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Role in Security: While jl3shop takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your jl3shop account, enable two-factor authentication, and never share your login credentials with anyone.
jl3shop uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit a website.
jl3shop uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jl3shop Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jl3shop:
You have the right to request a copy of the personal data jl3shop holds about you, along with information about how it is being processed.
You have the right to request that jl3shop correct any inaccurate or incomplete personal data we hold about you.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data where jl3shop relies on legitimate interest as the legal basis, or where your data is used for direct marketing purposes.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to request that jl3shop restrict the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is being resolved.
You have the right to be notified if your personal data has been involved in a security breach that is likely to result in a risk to your rights and freedoms.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 15. jl3shop will respond to all valid requests within thirty (30) calendar days of receipt. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The jl3shop Platform is strictly intended for individuals who are 21 years of age or older. jl3shop does not knowingly collect personal data from persons under the age of 21. If you are under 21, you are not permitted to register for or use the jl3shop Platform.
If jl3shop becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that jl3shop may have inadvertently collected data from a minor, please contact us immediately using the details in Section 15.
Age Verification: jl3shop employs age verification procedures during registration and KYC processes to prevent underage access to the Platform. We take our obligations in this area seriously and cooperate fully with Philippine authorities in enforcing age restrictions on gambling activities.
In the course of operating the jl3shop Platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where our cloud infrastructure providers or technology partners are located. Where such transfers occur, jl3shop ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012.
These safeguards may include contractual clauses that require the recipient to protect your personal data to the same standard as required under Philippine law, or reliance on the recipient country's adequacy determination by the National Privacy Commission. By using the jl3shop Platform, you consent to the transfer of your personal data to other countries as described in this Policy.
The jl3shop Platform may contain references to third-party services, such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. These third parties operate under their own privacy policies, which jl3shop does not control. We encourage you to review the privacy policies of any third-party services you use in connection with the jl3shop Platform.
jl3shop is not responsible for the privacy practices or content of third-party services. The inclusion of any reference to a third-party service on the jl3shop Platform does not constitute an endorsement of that service's privacy practices.
Where jl3shop engages third-party service providers to process personal data on our behalf (acting as Personal Information Processors), we enter into data processing agreements that require those providers to process your data only on our instructions and in compliance with applicable privacy laws.
jl3shop reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-Platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how jl3shop is protecting your personal data. Your continued use of the jl3shop Platform following the posting of any changes to this Policy constitutes your acceptance of those changes.
Effective Date: This Privacy Policy is effective as of January 1, 2026, and supersedes all prior versions. If you have any questions about changes to this Policy, please contact our Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl3shop handles your personal data, please contact our Data Protection Officer or our general support team using the details below.
If you are not satisfied with jl3shop's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through their official government channels.
Response Time: jl3shop aims to acknowledge all privacy-related inquiries within two (2) business days and to provide a full response within thirty (30) calendar days of receipt. Complex requests may require additional time, in which case we will notify you of the expected timeline.
jl3shop is built on trust. With your privacy protected under Philippine law and our strict security standards, you can focus on what matters — enjoying Lucky Dragons, Teen Patti, Megaways, and more. Register today and experience the jl3shop difference. Must be 21 years or older.
21+ Must be 21 years or older. Please gamble responsibly.